Luggage to arrive after weekend?
As I moved from SH to BJ, I used a company to pick up my big luggage from my room in SH and deliver it to my new room in BJ. I was supposed to receive my luggage last Saturday, just before the official Golden Week starts, but never got any news from them. Today I got the delivery company on the phone (they were on holidays before, and no one picked up), and they said that no delivery was made because supposedly the delivery companies were not making deliveries since Friday or Saturday in SH and BJ. The person in BJ will supposedly start work again on the 8th and will contact me on that date for delivery of the luggage.
Now, I don’t really care if they didn’t work or couldn’t deliver my luggage on the stated date. For me, it was a contractual agreement, and they failed to deliver. I am not at all happy, as there are many things that I need in that luggage - clothes, battery charger, contact lenses, medicine, my bank book, etc… I am wondering if I could try and get some refund on the ground of late delivery, which no one warned me of beforehand when I was sending the luggage. However, I am pessimistic about that. The delivery company has already received my full payment and won’t readily pay any compensation. If I had not paid the full amount, I might have refused to pay the outstanding sum…. And the BJ branch/company will surely tell me to sort it out with the SH office, saying it was none of their problems…. Sux. And how much will they be taking off, as the fees were not big to start with? 10kuai? 20kuai? Is it worth all the hassle for such ’small’ sum? Should I try and claim money from them just on the principle?
Posted: October 6th, 2006 under China, Transport.
Comments
Comment from Raymond
Time October 10, 2006 at 10:37 pm
No refund as expected 
Well, I was carrying my laptop and its accessories, a small bag on my bag (mainly food and drink, my camera, clothes just changed…), a small luggage with clothes, some documents (yeah, I forgot to put the bank book in there), er, a pair of sandals….
I thought the luggage would arrive a few days later, so didn’t care where I was putting what. I mean, for 3 days, it doesn’t really matter. For the week+ that I had to wait, it really annoyed me, especially since my really old pair of spectacles (that I was wearing solely at home) has broken due to tear and wear, leaving me with 1 unique pair of glasses.
Comment from aline
Time October 10, 2006 at 9:00 pm
I doubt that they will refund you part of the sum you paid.
How come you left your battery charger, contact lenses, medicine and bank book in that luggage? I thought that things like that should be carried in your hand luggage when you travel.